Privacy Policy

Effective Date: September 7, 2025

1. Introduction

At Viremo, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our cloud development platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Username
• Authentication credentials
• Billing information (for paid plans)

2.2 Usage Information

We automatically collect information about how you use our service:

• Workspace usage time and frequency
• Feature usage patterns
• Device and browser information
• IP address and location data
• Error logs and performance metrics

2.3 Content and Files

We store your code, files, and workspace configurations to provide our service. We do not access, read, or analyze your code content except as necessary for service operation or with your explicit consent.

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process payments and manage subscriptions
• Monitor usage limits and prevent abuse
• Improve our service and develop new features
• Communicate with you about your account and our service
• Comply with legal obligations

4. Data Security and Isolation

4.1 Security Measures

We implement industry-standard security measures including:

• Encryption in transit and at rest
• Network isolation and firewalls
• Regular security audits and updates
• Access controls and authentication

4.2 Workspace Isolation

Each development workspace is completely isolated from others. Your code and data cannot be accessed by other users, and workspaces are automatically destroyed when terminated.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these limited circumstances:

• Service Providers: With trusted third-party providers who help us operate our service (payment processing, hosting, analytics)
• Legal Requirements: When required by law or to protect our rights and users
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. Third-Party Services

Our service integrates with third-party providers:

• AI Services: Claude Code and OpenAI Codex for AI assistance
• GitHub: For repository integration (optional)
• Payment Processing: For subscription billing

These services have their own privacy policies, and your interactions with them are governed by their terms.

7. Data Retention

We retain your information for as long as necessary to provide our service:

• Account Data: Until you delete your account
• Workspace Content: Until you delete the workspace or terminate your account
• Usage Logs: Up to 2 years for service improvement and security
• Billing Records: As required by law (typically 7 years)

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your workspace content
• Objection: Object to certain processing activities

9. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze service usage
• Improve user experience

You can control cookies through your browser settings, but disabling them may affect service functionality.

10. International Data Transfers

Our service is hosted on cloud infrastructure that may be located in different countries. We ensure appropriate safeguards are in place when transferring your data internationally.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us at:

Email: privacy@viremo.app

For general support: support@viremo.app